Open to PM roles · Remote or Brisbane

Scott MacLeod

Product Manager · Fintech

Operator-turned-PM. Day one at BrokerEngine, through AFG's acquisition, and now building the APIs that open AFG's platform to its broker network.

Now /applications /contacts

Starting in ops and delivery meant I understood the product from the inside before I ever wrote a ticket. The 90-minute saving per deal came from knowing exactly where brokers lose time, because I'd done the work myself.

Key metrics

13+
years in product & ops
20,000+
monthly active users
90 min
saved per deal
2×
user base growth

Experience

Product Manager

AFG

2023 – Present

  • Own the backlog and prioritisation for a broker platform with 20,000+ monthly active users across brokers and loan processors.
  • Led end-to-end delivery of an integrated lodgement flow (Privacy Consent, Credit Guide, Fact Find, Credit Proposal, AOL & Simpology) — drawing on 8 years in broker operations to cut admin time by 90 minutes per deal.
  • Set product strategy for an 8-person cross-functional team in a 40-person tech org, doubling active users.
  • Building AFG's public APIs (/applications, /contacts) so the broker network can build on AFG's data and tools.

Scrum Master / Operations Manager

BrokerEngine

2015 – 2023

  • Ran delivery for the core dev team through the 0 → 2,000 user growth phase, establishing the cadence and practices that let a small team ship consistently as the product scaled.
  • Built billing, support, CRM, and marketing automation from scratch — hands-on with the operational stack a PM usually only sees in tickets.
  • Designed the customer success workflows that later carried the platform through its next phase of growth.

Operations Manager / Production Coordinator

Marketing Results

2013 – 2017

  • Built ops and automation workflows across a digital marketing client portfolio — billing, CRM, campaign tooling.

Skills

Product Discovery & research Roadmapping Jobs-to-be-done Usability testing A/B testing Product analytics Stakeholder management NPS & retention API products
Domain Mortgage broking Lending Compliance-heavy workflows
Tools Jira Figma Miro Dovetail PostHog Datadog Confluence SQL
Build Claude Code TypeScript Next.js Postgres Vitest & Playwright GitHub Actions Vercel Rust

Projects

planning-poker
Real-time planning poker for agile teams.
Next.js · PartyKit
rollin
Command-line dice roller for tabletop RPGs, rewritten from Python to Rust.
Rust

Education

QUT
Bachelor of Business — Advertising & Integrated Marketing
2011 – 2013

Certifications

Scrum Alliance
Certified Scrum Product Owner (CSPO)
2026

Let's talk.

If you're building in fintech or B2B SaaS and want a PM who knows the work from the operator's side, I'd love to hear about it.

Send me an email

Or connect on LinkedIn (opens in new tab)