Open to PM roles · Remote or Brisbane

Queensland, Australia

Scott MacLeod

Product Manager · Fintech

Operator-turned-PM. Day-one at BrokerEngine, grew it through acquisition by AFG — now building the APIs that let the broker network build on AFG's platform.

Now /applications /contacts

Starting in ops and delivery meant I understood the product from the inside before I ever wrote a ticket. When AFG acquired BrokerEngine, I moved with it — and kept shipping. The 90-minute time save came from understanding exactly where brokers lose time, not from a discovery sprint alone. Now expanding into API platform work: giving the broker network programmatic access to AFG's data and tools.

Key metrics

13+
years in product & ops, 9+ in fintech
4,000+
users on platform
90 min
saved per deal
2×
user base growth

Experience

Product Manager

AFG

2023 – Present

  • Scaled the broker platform to 4,000+ active users and 25,000+ end clients monthly, owning the full product backlog and prioritisation.
  • Led end-to-end delivery of an integrated lodgement flow (Privacy Consent, Credit Guide, Fact Find, Credit Proposal, AOL & Simpology) — drawing on 6 years of broker ops context to cut admin time by 90+ minutes per deal.
  • Drove product strategy across an 8-person cross-functional team inside a 40-person tech org, doubling the active user base during tenure.
  • Expanding scope to AFG's API platform — building public APIs (/applications, /contacts) to give the broker network programmatic access to AFG's data and tools.

Scrum Master / Operations Manager

BrokerEngine

2017 – 2023

  • Ran delivery for the core dev team through the 0 → 2,000 user growth phase, establishing the cadence and practices that let a small team ship consistently as the product scaled.
  • Built billing, support, CRM, and marketing automation from scratch — hands-on with the full operational stack that most PMs only read about in tickets.
  • Designed scalable customer success workflows; the systems built here underpinned growth to 4,000+ users after transitioning to PM.

Operations Manager / Production Coordinator

Marketing Results

2013 – 2017

  • Built ops and automation workflows across a digital marketing client portfolio — billing, CRM, campaign tooling.

Skills

Product Discovery & research Roadmapping Jobs-to-be-done Usability testing A/B testing Product analytics Stakeholder management OKRs & goal-setting NPS & retention
Domain Mortgage broking Fintech / lending Compliance flows Regulatory tech
Tools Jira Figma Miro Dovetail PostHog Datadog Confluence SQL

Education

QUT
Bachelor of Business — Advertising & Integrated Marketing
2011 – 2013

Certifications

Scrum Alliance
Certified Scrum Product Owner (CSPO)
2026

Let's talk.

If you're building something in fintech or B2B SaaS and need a PM who's shipped at scale, I'd love to hear about it.

Send me an email

Or connect on LinkedIn (opens in new tab)